Wabisabi Travels – Terms & Conditions

 

Welcome to Wabisabi Travels! We’re here to ensure your travel dreams come true, but there are a few important things you need to know before booking. By booking with us, you agree to the following terms and conditions:

1. Booking Process & Payment Terms

A booking is confirmed once you make a deposit or full payment, depending on the trip. All payments must be completed 35 days prior to your travel date. Failure to meet this deadline may result in the cancellation of your trip.

– After confirmation, any changes in travel arrangements (such as property, room category, or itinerary changes) are subject to availability and must be communicated 30 days prior to the travel date.

2. Cancellation Policy

We understand that plans can change. Our cancellation policy is as follows:
– 30-45+ days before travel: 75% of the total tour price will be refunded.
– 21-30 days before travel: 50% of the total tour price will be refunded.
– No refunds will be processed if cancellations are made within 20 days of the travel date.
Note: In case of an unforeseen event, Wabisabi Travels will request a refund from the property or service provider. However, the final refund amount is subject to the policies of the respective providers. All tokens paid are non refundable.

3. Punctuality and No-Show

– Timely pickup is crucial to ensure you enjoy all planned sightseeing activities.If you delay starting your day beyond the communicated pickup time, certain sightseeing activities may be missed. No refunds will be provided for missed activities due to such delays.

– While Wabisabi Travels will communicate all timings and details seamlessly, it is the traveler’s responsibility to follow through with the scheduled times to avoid a no-show.

4. Hotel Rooms & Changes

– The hotel and room category booked are confirmed and guaranteed by Wabisabi Travels. If, upon arrival, you are not satisfied with your room, please request a change directly at the hotel reception.

– Note: Changing hotels at the last moment is nearly impossible. We highly recommend researching your hotel and room category in advance by looking them up online or asking us for hotel pictures or links to ensure you’re fully satisfied before your trip.

5. Travel Documents & Visas

– We help you with all necessary documentation such as visas (if applicable), but you must ensure your passport is valid for at least 6 months from the date of travel.
– Wabisabi Travels is not responsible for visa rejections or delays.

6. Travel Documents & Visas

– Any changes to the trip itinerary after confirmation will be subject to availability and may incur additional charges.
– We strive to offer the best options available, but in rare cases, we may need to modify your itinerary due to unforeseen circumstances (like weather, strikes, etc.). We will communicate these changes with you and make alternative arrangements at no additional cost.

7. Travel Documents & Visas

– Travel insurance is highly recommended for all trips booked with Wabisabi Travels. While we can help guide you in selecting a suitable plan, the responsibility of obtaining and ensuring adequate coverage lies with the traveler.

8. Force Majeure

– Wabisabi Travels is not responsible for delays, modifications, or cancellations caused by events beyond our control, including but not limited to natural disasters, government actions, pandemics, strikes, or technical issues.

9. Liability

– Wabisabi Travels acts as an intermediary between the traveler and the service providers (hotels, airlines, transport companies, etc.). While we ensure
you get the best services, we are not liable for any loss, damage, or injury caused by the service providers or unforeseen circumstances.

10. Discounts & Promotions

– All promotional offers (like 20% Durga Puja discounts) are subject to availability and specific terms. Discounts may not be combined unless explicitly stated. Discounts cannot be claimed retroactively once a booking is confirmed.

11. Special Requests

– We love making your journey special! Whether it’s for an anniversary, honeymoon, or birthday, please inform us at least 15 days before your departure so we can arrange something unforgettable. However, special requests are subject to availability and external factors.

12. Health & Safety

– Travelers are responsible for ensuring they are medically fit for the trip. It’s advisable to carry all necessary medications and inform us about any special medical conditions.
– For destinations requiring vaccinations or specific health precautions, Wabisabi Travels will provide information, but it’s the traveler’s responsibility to follow through.

13. Code of Conduct

-Travellers are expected to adhere to local customs and laws during their trip. Any damage to property, misbehaviour, or violation of local laws will be the
traveler’s responsibility, and Wabisabi Travels will not be held liable for any fines, legal fees, or penalties incurred.

14. Jurisdiction

– Any disputes arising from bookings with Wabisabi Travels shall be governed by the laws of India and shall fall under the jurisdiction of Karnataka courts.